The {index} tags are not being converted
The Quick Index plugin is not published
Check if the Quick Index plugin is published. Go to Extensions >> Plugin manager and search for the system plugin System - Regular Labs - Quick Index. Then publish it.
There is markup on the {index} tags
If you have copy/pasted code directly into your editor, you might also have copied along hidden HTML tags. So this will also cause the {index}
tags to break:
{<span>index</span> ...}
Remove the extra styling or other html tags around and in the {index}
tags that might cause problems.